Terms of Service

Terms of Service for IcyLumiere

Effective Date: July 2, 2025

Website: [Insert Website URL]

Welcome to IcyLumiere! These Terms of Service (“Terms”) govern your use of our website, services, and products. By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully.

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1. Eligibility & User Agreement

By using our site, you confirm that:

• You are at least 18 years old, or using the site under the supervision of a parent or guardian

• You agree to these Terms and our related policies (Privacy Policy, Refund Policy, etc.)

• Any adult who agrees to these Terms also grants permission for any minor children under their care to use this website

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2. Products & Descriptions

We strive to ensure that all product listings, photos, and descriptions are accurate and up to date. However:

• Crystal and gemstone colors, shapes, and patterns may vary due to their natural origin

• All products are offered as-is, and we do not guarantee specific outcomes or benefits from crystal or jewelry use

• We are not responsible for any perceived or actual metaphysical effects

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3. Orders, Payment & Fulfillment

• Orders are subject to availability and confirmation

• We reserve the right to cancel or limit orders at our discretion

• Prices are listed in United States Dollar and are subject to change without notice

• Payment must be made at checkout via accepted payment methods

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4. Cancellations, Returns & Refunds

• All sales are final after fulfillment — no refunds, returns, or exchanges

• If a mistake is made in your order, store credit will be issued to the email address on file

• Cancellations must be requested within 24 hours of placing your order via email. A cancellation fee will apply. Orders cannot be canceled after this window.

• For international orders, if customs fees are unpaid and the package is returned, a partial refund may be issued. No refunds will be issued for lost or abandoned packages due to unpaid customs fees.

Please refer to our full Refund Policy for more details.

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5. Shipping

• We are not responsible for shipping delays, lost packages, or incorrect delivery due to customer-provided errors

• Shipping rates and delivery times vary based on location

• Once your order has shipped, you will receive tracking information by email

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6. Intellectual Property

All content on this website — including logos, product names, images, designs, and text — is the property of IcyLumiere and protected by copyright and trademark laws. You may not use, copy, or reproduce our materials without written permission.

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7. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not make medical, therapeutic, or spiritual guarantees regarding the use or effectiveness of crystals or jewelry.

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8. Limitation of Liability

To the fullest extent permitted by law, IcyLumiere shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our website, services, or products.

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9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of West Virginia, United States, without regard to its conflict of law principles.

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10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our site after any updates constitutes your acceptance of the revised Terms.

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11. Contact Us

If you have any questions about these Terms, please contact us at:

📧 shop.icylumiere@gmail.com

🌐 www.icylumiere.com